Kate Philbin was hired by the Health and Social Care Awards Team at the NHS Institute for Innovation and Improvement, to write précis for the 18 national Awards finalists. Kate was asked to take the full application forms submitted to the Awards which contained a large amount of information written in the applicant’s own words, and turn these into a 250 word summary which described the projects and the work they had done. As the timeline for the Awards was very tight this year, Kate was asked to complete the work within a 2 week urgent turnaround timeframe.
From the start, Kate made herself available to us despite the short time-frame, and the need for her to begin the work immediately. She listened very well to the brief that was given and hence produced a high quality product. Throughout the process, she was very flexible to adapt to our team’s way of working in order to make sure the work was delivered on time, which it was. She took feedback on her writing very well, and was easily able to change parts of what she had written in order to meets our needs. Kate was asked to write the précis for a health and social care audience- from GPs and nurses to social care workers. Her resulting copy was concise and easily accessible to a wide audience whilst retaining a professional tone. The entire process with Kate was conducted by phone and email, and this did not hamper her communication to us in the slightest.
I found working with Kate to be a pleasure. She was very professional, friendly and produced very good copy. I would use Kate again for any copywriting jobs and would not hesitate to recommend her.